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STUDENT ENQUIRIES

Make formal enquiries on your academic status

Cancellation Form

Note: If you are planning to study with another provider, please fill in the Transfer of Provider form.

"*" indicates required fields

Student Name (As shown in Passport)*
Home Address*
DD slash MM slash YYYY
Drop files here or
Accepted file types: pdf, docx, doc, png, jpeg, jpg, Max. file size: 2 GB.
    I agree to the following policy.*
    I am aware that should the request to grant my cancellation of enrolment be approved, then my student visa may be affected.
    I am also aware that should my request be denied, then I can appeal the decision in accordance with the Complaints and Appeal Policy.
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    DD slash MM slash YYYY

    Complaint and Appeal Form

    Course Change Request Form

    (Students who wish to change their course should complete this form once they have read the terms and conditions and hand it to the Admissions or Student Services Officer or alternatively email to startup@insightacademy.edu.au)

    Course credit application form

    "*" indicates required fields

    Personal Details

    Student Name (As shown in Passport)*

    Home Address

    Home Address*

    Contact Details

    Course(s) Enrolled*
    DD slash MM slash YYYY

    Previous Institute Details

    DD dash MM dash YYYY

    List the units you have successfully completed

    List the unit(s) successfully completed*
    Unit code
    Unit name
     
    Declaration*
    1. A certified copy of your Statement of Attainment, Testamur, Academic Transcript showing the institution name, completion date, unit code/s, unit title/s and results or Original copy can be certified by Insight Academy staff.
    2. Where documentation is issued in another name (e.g. maiden name), you must provide a certified copy of change of name documentation (e.g. Certificate of Marriage).
    3. Should evidence provided be in a language other than English, a translation by an accredited translator must be provided.
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    DD dash MM dash YYYY

    Credit Transfer Application Form
    Version 1.0

    Extension of Course Form

    Extension refers to extending your course duration.

    Deferral and Suspension Form

    Fee extension request form

    Incident Report Form

    Refund request form

    Refund request form (onshore)

    Request for access to student records

    "*" indicates required fields

    Personal Details

    Student Name (As shown in Passport)*

    Home Address

    Home Address*
    Course(s)*
    Acknowledgement*
    I understand that my application in accessing my personal file is controlled by Insight Academy’s Privacy Policy.
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    MM slash DD slash YYYY

    SSVF GTE Questionnaire

    Transfer of Provider

    "*" indicates required fields

    Personal Details

    Student Name (As shown in Passport)*

    Home Address

    Home Address*
    Courses Enrolled*
    DD slash MM slash YYYY

    New Provider Details

    Address*
    Drop files here or
    Max. file size: 2 GB.
      Consent*
      I understand and acknowledge that this Transfer of Provider request will be processed in accordance with Insight Academy Transfer between registered Providers Policy.
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      YYYY slash MM slash DD

      Education Agent Reference Check

      "*" indicates required fields

      2.- What was the quality of applications from this Education Agent?*
      3.- How would you rate their efficiency?*
      4.- Would you recommend working with this Education Agent?*
      5.- How would you evaluate the conversion rate of this agency?*
      Education Agent Reference check Form
      Version 1.1

      For Office Use Only

      ELICOS Induction Form

      "*" indicates required fields

      Choose your program*

      Personal Details

      YYYY dash MM dash DD

      Current Residential Address

      Address*

      Emergency Contact Details

      Consent*
      I hereby acknowledge that all the above information are correct and I understand that it is my responsibility to inform the institution if there are any changes to these information within 7 days of the change during my course of studies. I also provide authorisation to Insight Academy to verify my USI details in the USI registry using their Student Information System.
      YYYY dash MM dash DD

      Student Induction Confirmation

      The following is a confirmation that must be completed before each student's first day of class. You will be requested to sign this form at the end of the induction, which will go into your student file.
      Confirm I have attended the Orientation Day

      Marketing Permission

      Hereby give my permission to use my:

      I understand that: These may be used for publication in film, photographs, in printed materials, electronically and on the internet. The above permission will apply for three years from the date of signing this form. I will not receive any compensation or payment for the above. Once my personal information has been published on the internet, Insight Academy has no control over its subsequent use and disclosure.

      PRIVACY NOTICE AND STUDENT DECLARATION

      Under the Data Provision Requirements 2012, Insight Academy is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research (NCVER). Your personal information (including the personal information contained on your enrolment form and your training activity data) may be used or disclosed by Insight Academy for statistical, regulatory and research purposes. Insight Academy may disclose your personal information for these purposes to third parties, including:

      STUDENT DECLARATION AND CONSENT

      I declare that the information I have provided to the best of my knowledge is true and correct. I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice above.
      YYYY dash MM dash DD
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      International Student Induction Form

      "*" indicates required fields

      Choose your program*

      Personal Details

      YYYY dash MM dash DD

      Current Residential Address

      Address*
      Hidden

      Emergency Contact Details

      Acknowledgement*
      I hereby acknowledge that all the above information are correct and I understand that it is my responsibility to inform the institution if there are any changes to these information within 7 days of the change during my course of studies. I also provide authorisation to Insight Academy to verify my USI details in the USI registry using their Student Information System.
      YYYY dash MM dash DD

      International Student Induction Checklist

      The following is a student Induction Checklist that must be completed on the first day of class for each student. The Trainer will go through all the information related to the points below. At the end of the induction, you will be requested to sign this form, which will go into your student file. Refer to your International Student Handbook as you are going through your induction.
      Organisation Facilities*
      Meet Key Staff*
      Health and Safety
      Student Support Services*
      Administration*
      Training*
      Assessments*
      Record Keeping And Accessing Records*
      Review*
      1.- Did the agent discuss all relevant information with you at the time of your application?
      2.- Did the agent review your application ensuring that all parts were completed in full?
      3.- Did the agent explain the Visa conditions associated with your student Visa
      4.- Did The Agent Inform You Of The Following Information About The Courses Offered At Insight Academy
      5.- Did The Agent Inform You Of The Following Information

      Marketing Permission

      Hereby give my permission to use my:

      I understand that: These may be used for publication in film, photographs, in printed materials, electronically and on the internet. The above permission will apply for three years from the date of signing this form. I will not receive any compensation or payment for the above. Once my personal information has been published on the internet, Insight Academy has no control over its subsequent use and disclosure.

      PRIVACY NOTICE AND STUDENT DECLARATION

      Under the Data Provision Requirements 2012, Insight Academy is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research (NCVER). Your personal information (including the personal information contained on your enrolment form and your training activity data) may be used or disclosed by Insight Academy for statistical, regulatory and research purposes. Insight Academy may disclose your personal information for these purposes to third parties, including: School – if you are a secondary student undertaking VET, including a school-based apprenticeship or traineeship; Employer – if you are enrolled in training paid by your employer; Commonwealth and State or Territory government departments and authorised agencies; NCVER; Organisations conducting student surveys; and Researchers. Personal information disclosed to NCVER may be used or disclosed for the following purposes: Issuing a VET Statement of Attainment or VET Qualification, and populating Authenticated VET Transcripts; Facilitating statistics and research relating to education, including surveys; Understanding how the VET market operates, for policy, workforce planning and consumer information; and Administering VET, including program administration, regulation, monitoring and evaluation. You may receive an NCVER student survey, which may be administered by an NCVER employee, agent or third party contractor. You may opt out of the survey at the time of being contacted. NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the VET Data Policy and all NCVER policies and protocols (including those published on NCVER’s website at www.ncver.edu.au).

      STUDENT DECLARATION AND CONSENT

      I declare that the information I have provided to the best of my knowledge is true and correct. I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice above.
      YYYY dash MM dash DD
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      Library Terms & Conditions

      Your Name (As shown in passport)
      Consent
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      ELICOS Class Change Request Form

      ELICOS Holidays Request

      "*" indicates required fields

      Personal Details

      Home Address

      Address*

      Contact Details

      Email*

      Holiday Request

      You are entitled to one week of holiday for every six weeks of study. You can request to take all your holidays at once or partially. However, you must ensure you take the whole week as we cannot grant half-week holidays. Finally, you must ensure you do not request more weeks than the ones you are entitled to.
      Course(s) Enrolled*
      DD dash MM dash YYYY
      Please choose a Monday
      Holiday Weeks*
      Acknowledgement
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      MM slash DD slash YYYY

      Assessment Extension Form

      Extension of Course Form

      "*" indicates required fields

      Personal Details

      Student Name (As shown in passport)*

      Home Address

      Address*

      Contact Details

      Email*
      Course(s) Enrolled
      Drop files here or
      Accepted file types: jpg, png, jpeg, doc, docx, pdf, Max. file size: 2 GB, Max. files: 10.
        Supporting Documentation - Specify and attach Originals or Certified copies. (Originals will be copied and returned to you.)
        Acknowledgement*
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        DD dash MM dash YYYY

        Insight policies

        Explore Insight students policies

        ACADEMIC MISCONDUCT AND PLAGIARISM POLICY

        ACCESS AND EQUITY POLICY

        COMPLAINT AND APPEAL POLICY

        COURSE CREDIT POLICY

        CRITICAL INCIDENT POLICY

        DEFERRING, SUSPENDING, CANCELLING ENROLMENT POLICY

        REFUND POLICY

        STUDENT CODE OF CONDUCT

        STUDENT DISCIPLINARY POLICY

        STUDENT SUPPORT POLICY

        TRANSFER BETWEEN REGISTRED PROVIDERS POLICY

        Complementary activities

        Get the best out of your Insight experience and enjoy all the free extra activities we have for you.

        MONDAY

        TUESDAY

        WEDNESDAY

        THURSDAY

        FRIDAY

        Life Happens
        10:00 AM - 12:00 PM
        City Campus
        Book your appointment

        Mentoring
        9:00AM - 5:30 PM
        Out of the Box room. City Campus.
        No booking required.

        Incubator sessions
        4:30 PM - 8:30 PM
        Southbank Campus
        Book your appointment

        English SOS
        9:00 AM - 5:30 PM
        Brain Toaster room. City Campus.
        No booking required.

        Mentoring
        4:30 PM - 8:30 PM
        Room 2. Southbank Campus or Online Sessions
        No booking required.

        Incubator sessions
        9:00 AM - 5:30 PM
        City Campus or Online Session
        Book your appointment

        BOOKING PORTAL

        Book an activity session or campus room

        INCUBATOR

        One-on-one sessions with our industry experts to work on personal projects, goal settings or seeking for employability advice.

        Book a session

        LIFE HAPPENS

        Professional coaching sessions to support your well-being.

        Book a session

        ROOM BOOKING

        Book our Fish Tank and record your podcast, reels video or just enjoy the quietness of this room to work on your assessments.

        Book a room

        Student calendar

        Here you will find the terms and holidays for all the students within our different Academies

        Download students calendar
        insight academy student handbook

        Student Handbook

        Here you will find complete information on the different aspects of Insight students’ life

        Download student handbook

        What's on at Insight

        Get in the know and keep up to date with what’s happening at Insight Academy, including all of our Masterclasses, Bootcamps, Networking events, latest news and more.

        What's on at Insight
        June 8, 2023 5:15 pm

        Mastering the Art of Effective Public Speaking

        Public Speaking Masterclass 8 June

        Student library

        Browse our collection of books and discover a new wealth of knowledge. Reserve yours to take home from reception today.

        Check our library

        FAQS

        This is a compilation of the frequently asked questions from our students that will cover relevant information about your student experience at Insight.

        Check FAQs

        Additional support
        services

        There is always someone or something there to help. Nothing truly worth it comes easily; that is why we will do everything we can to help you. If you experience any hardships, please contact us or any of the support services we recommend here to help you through.

        Personal issues

        Please use this service if you’re experiencing a personal crisis or have concerns with mental health, depression or anxiety.

         

        Lifeline

        www.lifeline.org.au

        Phone number: 131114

         

        Beyondblue

        www.beyondblue.org.au

        Phone number: 1300 224 636

        Legal issues & concerns

        For legal problems or information on the law, Victoria Legal Aid is there to help
        www.legalaid.vic.gov.au
        Phone number: 1300 792 387

        Workplace issues

        For concerns with employment conditions & issues, these services are here for you.

         

        WorkSafe Victoria
        www.worksafe.vic.gov.au
        Phone number: 1800 136 089

         

        Fair Work Ombudsman
        www.fairwork.gov.au

        International students

        For free, confidential support and welfare service for international students, contact:


        Care Service (ISCS)
        Email: info@iscs.vic.gov.au
        Phone Number: 1800 056 449

         

        Ames Australia: If you are having troubles with literacy or language.
        www.ames.net.au

        Phone Number: 132 637 

        Emergency services

        For the police, ambulance or fire service. Only use in case of emergency:


        Phone number: 000

        Domestic & Sexual Assualt

        If you have experienced or are currently experiencing sexual or domestic abuse, these confidential services are here for you:


        Sexual Assault Crisis Line
        www.sacl.com.au
        Phone number: 1800 806 292

         

        Women's Domestic Violence Crisis
        www.wdvcs.org.au
        Phone number: 1800 015 188

        If you need third parties help concerning your studies

        Support Services at Study Melbourne Student Centre 

        Study in Australia Support Services  

        Need additional support?

        Contact us